ELDER STREET BRANCH

Closed due to COVID-19
Please contact us by the following:
Direct branch number or
Email: info@jbeyecare.com

ADDRESS

30 Elder Street
Edinburgh, EH1 3DX
Telephone: (+44) 0131-557 3531
Email: elderstreet@jbeyecare.com

WESTSIDE PLAZA BRANCH

Closed due to COVID-19
Please contact us by the following:
Direct branch number or
Email: info@jbeyecare.com

ADDRESS

Westside Plaza
Edinburgh, EH14 2SW
Telephone: (+44) 0131-442 2333
Email: westerhailes@jbeyecare.com

Coronavirus

Covid-19 Advice from JB Eyecare.

Practice Attendance

In response to the COVID-19 pandemic, in accordance with the most recent professional guidance, we are now operating a restricted emergency service. 

Routine sight testing has been postponed but if you are having any issues that fall into the categories below, please contact us for an appointment:

  • Ocular emergencies, including but not limited to physical injury, flashes or floaters, sudden loss of vision, sudden onset or significant pain, sudden change to pupils or ability to move eye(s)
  • Other emergencies, including but not limited to lost, damaged or broken glasses preventing essential daily tasks like driving or reading
  • Collections: glasses, contact lenses and solutions
  • We can offer advice or clarify via phone or email. 

    In addition, a specific Clinic for Patients Aged Over 70 is now in operation.
    These clinics are Monday - Friday, 09.00am - 12.00pm.

    This will create an opportunity for patients in the higher risk group to attend for their eye care needs in an environment that reduces the risk of infection and allows for social distancing measures to be observed.
    We wish to reassure you that we continually use infection control procedures that also apply to combating the spread of the Coronavirus COVID-19.

    These include:

    • Educating our staff on prevention
    • Emphasising frequent and proper hand washing
    • Cleaning contact points between patients
    • Using hand sterilising dispensers
    • Working within government guidance

    We will continue to update our policy and procedures as appropriate. 

    Please contact us by phone to arrange an appointment (online booking system has been suspended).

    In addition, please remember the additional emphasis on good, regular hand washing using soap or alcohol gel during this period. We are also advised to try, as much as possible, to avoid touching our faces. If we do not need to cough or sneeze, catch in a tissue, bin it and then wash your hands.

    We appreciate your cooperation during this time.

    If you have any concerns or require any further information please visit www.nhsinform.scot or call 0800 028 2816.


    Questions to consider before attending your appointment or entering any public building during this time:

    Am I feeling well today?

    Have I been to any of the Category 1 areas in the last 14 days (even if you have no symptoms)?
    You should stay at home and call NHS 111.

    Have I travelled to any of the Category 2 areas in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)?
    You should stay at home and call NHS 111.

    See here for updated government information on categories 1 & 2 travel areas:
    https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk

    Have I been in close contact with someone with confirmed coronavirus?
    You should stay at home and call NHS 111.

    Have I been asked to self-isolate?
    You should stay at home and call NHS 111.


    In addition, please remember the additional emphasis on good, regular hand washing using soap or alcohol gel during this period. We are also advised to try, as much as possible, to avoid touching our faces. If we do not need to cough or sneeze, catch in a tissue, bin it and then wash your hands.

    We appreciate your cooperation during this time.

    If you require any further information please visit www.nhsinform.scot or call 0800 028 2816.


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